Return Policy

• You have 14 calendar days to return an item from the date you received it.
• We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
• We do not accept returns for perishable items, intimate items, gift cards, downloadable products, and beauty items.

Refunds

• Once we receive your item, our team will inspect it and notify you that we have received your returned item and processing your request.
• We will notify you by email on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

• In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one.
• Please email orders@babyblissny.com within 14 days of receiving your product to begin the process.

Final Sale Items

• If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.

Contact us

If you have any questions on returning an item, please contact us at orders@babyblissny.com

We appreciate your support!